What is VAT Exemption?

If you are disabled or have a long-term medical condition you may qualify for VAT exemption on certain goods and services such as:

• Wheelchairs
• Stairlifts
• Mobility Scooters
• Specialist Footwear
• Wheelchair Hire
• Hearing and Vision Aids
• Home Adaptations

Am I eligible?

You will qualify for VAT exemption if:

• you have a physical or mental impairment that affects your ability to carry out everyday activities, eg blindness
• you have a condition that’s treated as chronic sickness, like diabetes
• you’re terminally ill

Please note: A frail, elderly person who is otherwise able-­bodied or any person who is only temporarily disabled or incapacitated, such as with a broken limb, does not qualify for VAT relief.

How do I claim?

To receive VAT exemption on eligible goods simply fill in the declaration form available in store. Your discount will be applied automatically at the point of sale. If you are purchasing a qualifying item for someone else, you can complete the form on their behalf, stating their details and eligibility.

For more detailed information please click on the following link: VAT Exemption Helpsheet